Insurtech journeys powered by agentic UI
Insurtechs

Quote to claim,
without the queue.

Most insurance journeys in India are designed for the insurer's convenience, not the policyholder's. SuprAgent flips that — orchestrating every step from first quote to final settlement so customers stay, adjusters focus on what matters, and IRDAI compliance runs itself.

SuprAgent

Your motor insurance renews in 7 days. I can renew it right now — same cover, updated premium.

Claim Details

Incident date

March 15, 2026

Description

Rear-end collision at MG Road signal. Minor bumper damage.

Photos uploaded

Claim #CLM-2026-44821

Under Review

Claim submitted

Documents reviewed

Damage assessment

Settlement processed

Claim Settled

₹28,500 credited to your account

Claim filedMar 15, 2026
SettledMar 19, 2026 (4 days)

Where insurers lose policyholders

  • A policyholder files a motor claim right after an accident. They're stressed. The app gives them a 12-field form asking for an FIR copy they don't have yet, photos in JPG format only, and a repair estimate they haven't received. They close the app and call the helpline. They wait. They explain everything twice. This is your claims experience in 2026.

  • Quote flows that ask for everything upfront and convert almost no one — because customers abandon the moment the form gets complicated.

  • Renewal reminders that land as a PDF attachment, two weeks before expiry, with a link to a portal they've forgotten the password to.

  • Every product change triggers an IRDAI compliance review cycle that takes weeks — because the rules aren't built into the system, they're bolted on afterward.

What changes when you deploy SuprAgent

Outcomes, not features

Claims that resolve before customers escalate

AI-driven intake asks adaptive questions based on claim type — a motor claim gets a different flow than a health or travel claim. Documents are collected contextually, validated in real-time, and routed to the right team automatically. Clients have seen resolution times drop by up to 75% compared to traditional intake flows.

Renewals that happen inside the conversation

SuprAgent identifies renewal windows and engages policyholders in context: during a claim status check, after a life event, at the moment they're already thinking about coverage. Not a reminder email. A conversation that converts — and teams typically see 2–3× higher renewal rates versus campaign-based outreach.

Policy purchase without the paperwork

Adaptive quote flows that ask only what's relevant for each risk type. Document extraction pre-fills forms. Instant underwriting decisions for standard risks. Customers go from quote to covered in minutes, not days.

IRDAI compliance without the overhead

Every interaction logged. Every disclosure made. Every consent captured. The state machine enforces IRDAI norms, data privacy requirements, and your internal compliance rules automatically — no manual review cycles, no compliance bottlenecks.

How SuprAgent orchestrates insurance

Four journeys. Every one transformed.

01

Adaptive quoting

The AI asks only what's relevant for the risk type — motor, health, term, or travel. No unnecessary fields. Customers reach a quote in minutes, not form-fills.

02

Instant underwriting for standard risks

For straightforward risk profiles, the AI makes an underwriting decision in real-time. Customers go from quote to covered without waiting for a human review cycle.

03

Guided claims intake

When a claim is filed, the AI adapts to the claim type — motor, health, travel. It asks the right questions, collects the right documents, and routes to the right team. Customers stay informed at every step.

04

Proactive renewal conversations

SuprAgent doesn't wait for renewal time. It identifies the right moment — during a claim status check, after a life event — and starts a conversation. Not a reminder. A contextual engagement that converts.

What clients have seen

Up to 75%
faster claims resolution

Based on client observations

2–3×
higher renewal conversion vs. campaigns

Based on client observations

Up to 60%
reduction in compliance overhead

Based on client observations

Frequently Asked Questions

SuprAgent adapts the claims intake flow based on claim type, policy details, and the information provided upfront. A motor claim gets a different flow than a health claim or a travel claim — the AI knows what documents are required for each type and guides the policyholder step by step. Complex or high-value claims are escalated to human adjusters with full context already captured, so adjusters can focus on decisions rather than data collection.
Yes. SuprAgent connects to major policy admin platforms — Majesco, Duck Creek, Guidewire, and custom systems — via API. The AI can pull policy details, create claims, update records, trigger workflows, and process payments in real-time. Integration typically takes one to two weeks depending on your stack.
SuprAgent doesn't wait for renewal time to engage policyholders. It identifies renewal opportunities during existing interactions — a claim status check, a coverage query, a payment interaction — and engages in context. The timing and message are personalised based on the customer's history and profile. Teams typically see 2–3× higher conversion rates compared to campaign-based renewal outreach.
SuprAgent can flag suspicious claims based on patterns, inconsistencies, and risk scores. It cross-references claim details against policy information, checks for duplicate submissions, and surfaces anomalies for review. You define the fraud detection rules; the AI applies them consistently and escalates high-risk cases for human adjudication.
Yes. SuprAgent supports voice and text interactions in multiple Indian languages. This is particularly important for health and motor insurance, where a significant portion of policyholders are more comfortable in their regional language. The AI understands code-switching and regional dialects, ensuring no customer is left behind because of a language barrier.
Most teams are live in under a week for standard journeys. More complex integrations — connecting to legacy policy admin systems or configuring IRDAI-compliant disclosure flows — typically take two to four weeks. We work alongside your engineering team and handle the orchestration layer; you keep full control of your data and systems.

See it with your policies

Get a live walkthrough built around your claims flow, your renewal journeys, and your compliance rules.

See Demo